综合医院个案管理师的岗位设置与效果评价
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女,硕士,主任护师,全病程管理中心副护士长

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山东省卫健医疗管理研究中心2024年度科研课题项目(SDWJYJ2024LM01022)


Position establishment and effectiveness evaluation of case managers in general hospitals
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    目的 探讨综合医院个案管理师的岗位设置与管理办法,为患者从入院到出院后1年的管理工作提供参考。方法 将脑血管病专科病区住院行介入治疗的患者作为研究对象,以2021年6月至2022年5月的121例患者为对照组(未经个案管理师管理),2022年6月至2023年5月的120例患者为观察组(经个案管理师管理)。比较两组平均住院时间、按时复诊率及服药依从性。结果 观察组平均住院时间较对照组显著缩短、按时复诊率显著提高(均P<0.05),两组非计划再入院率比较,差异无统计学意义(P>0.05)。结论 个案管理师的岗位设置有助于缩短患者住院时间、提高出院后的复诊依从性。

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    Objective To explore the position establishment and management methods of case managers in general hospitals, and to provide a reference for the management of patients from admission to 1 year after discharge. Methods Patients who underwent interventional therapy in the department of cerebrovascular disease were selected as the research subjects. A total of 121 patients treated from June 2021 to May 2022 were assigned to a control group without the management of case managers, and 120 patients treated from June 2022 to May 2023 were assigned to an intervention group with the management of case managers. The average length of stay, rate of on-time follow-up visits and medication compliance were compared between the two groups. Results Compared with the control group, the average length of stay in the intervention group was significantly shortened, and the rate of on-time follow-up visits was significantly improved (both P<0.05). There was no statistically significant difference in the unplanned readmission rate between the two groups (P>0.05). Conclusion The position establishment of case managers is conducive to shortening the length of hospital stay of patients and improving the compliance with follow-up visits after discharge.

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袁玮,杜鹃,张海玉,周爱霞.综合医院个案管理师的岗位设置与效果评价[J].护理学杂志,2026,41(6):74-76

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  • 收稿日期:2025-10-28
  • 最后修改日期:2025-12-07
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  • 在线发布日期: 2026-04-23