心理弹性与决策疲劳在临床护士感知组织支持与 工作绩效间的链式中介效应
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女,硕士,副主任护师,护士长

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华中科技大学同济医学院第二临床学院教学研究基金项目(TJJXYJ2023029)


Nurses′ perceived organizational support and job performance:the chain mediating role of resilience and decision fatigue
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    目的 探讨组织支持感、心理弹性、决策疲劳与临床护士工作绩效间的内在作用机制,为管理者完善组织动力学机制、实施精准人力资源管理提供依据。方法 采用一般资料调查表、组织支持感量表、心理弹性量表、决策疲劳量表与工作绩效量表,对1所三级甲等综合医院的925名临床护士进行调查。通过分层回归和Bootstrap法进行中介效应分析。结果 临床护士组织支持感得分为(47.87±9.75)分,心理弹性为(24.79±7.06)分,决策疲劳为(10.19±5.91)分,工作绩效为(98.25±12.31)分。工作绩效与组织支持感、心理弹性呈正相关,与决策疲劳呈负相关(均P<0.05)。组织支持感可直接影响工作绩效,心理弹性和决策疲劳在组织支持感与工作绩效间起链式中介效应,链式中介效应占总效应的4.85%。结论 临床护士工作绩效处于较好水平,组织支持感可以通过心理弹性、决策疲劳影响临床护士的工作绩效。管理者应强化组织支持感建设(如提供情感认可和决策辅助工具),实施心理弹性培训计划并简化决策流程,以提升护士工作绩效。

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    Objective To explore the intrinsic mechanism of the relationships among perceived organizational support, resilience, decision fatigue, and job performance of clinical nurses, and to provide a basis for managers to improve organizational dynamics and implement precise human resource management.Methods A survey was conducted among 925 clinical nurses from a tertiary hospital using the general information questionnaire, the Nurses′ Perceived Organizational Support (NPOS), the 10-item Connor-Davidson Resilience Scale (CD-RISC-10), the Decision Fatigue Scale (DFS) and the Job Performance Scale(JPS). Hierarchical regression and Bootstrap methods were used for mediating effect analysis. Results The total scores of NPOS, CD-RISC-10, DFS and JPS were (47.87±9.75), (24.79±7.06), (10.19±5.91), and (98.25±12.31) points, respectively. Job performance was positively correlated with perceived organizational support and psychological resilience, and negatively correlated with decision fatigue (all P<0.05). Perceived organizational support directly influenced job performance, while psychological resilience and decision fatigue played a chain mediating role between perceived organizational support and job performance, accounting for 4.85% of the total effect. Conclusion Clinical nurses′ job performance is at a relatively good level. Perceived organizational support can influence job performance through the mediating pathways of resilience and decision fatigue. Managers should enhance organizational support (e.g., providing emotional recognition and decision-making aids), implement psychological resilience training programs, and streamline decision-making processes to optimize job performance.

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韩娟,王玮荻,胡露红.心理弹性与决策疲劳在临床护士感知组织支持与 工作绩效间的链式中介效应[J].护理学杂志,2025,40(20):61-65

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  • 收稿日期:2025-03-03
  • 最后修改日期:2025-07-22
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  • 在线发布日期: 2025-11-24