Objective To explore the effect of case teaching based on the 4F （Fact、Feel、Find、Future） dynamic guided reflection method in the humanistic care training for new nurses.Methods Forty-eight new nurses enrolled in July 2023 were selected as a control group, who were trained using humanistic theory lectures combined with case analysis according to conventional method; 50 new nurses enrolled in July 2024 were regarded as an intervention group, who were trained additionally using case teaching based on the 4F dynamic guided reflection method.After the training, the humanistic care quality, patient satisfaction, and nursing complaint events were evaluated and compared between the two groups.Results After the training, the total score of humanistic care quality and the subscale scores of care concept, care ability, care knowledge, and care perception in the intervention group were significantly higher than those in the control group （all P＜0.05）;at the 6th and 12th month after the training, the patient satisfaction scores of the intervention group were significantly higher than those of the control group （both P＜0.05）, and at the end of the training, the satisfaction score of the new nurses in the intervention group for the training was significantly higher than that in the control group (P＜0.05); within one year after the training, 5 nursing complaint events occurred in the control group, which was zero in the intervention group.Conclusion Case teaching based on the 4F dynamic guided reflection method for new nurses can improve their humanistic care quality, reduce nursing complaints, and enhance patient satisfaction.