Objective To standardize humanistic care services for emergency patients in medical institutions, enhance the quality and connotation of emergency services, and effectively improve the medical-help seeking experience of emergency patients, the Chinese Association for Life Care （ CALC） released the group standard "Humanistic Care Specifications for Emergency Patients" in November 2024.This standard clarifies the scope of application, terms and definitions of humanistic care for emergency patients; it stipulates the basic requirements for humanistic care, the care environment and facilities, and care measures for various stages of patient medical visits.This article provides a detailed explanation of the key components and clauses of the group standard to facilitate users′ understanding and promote the practical application of humanistic care specifications for emergency patients.