感知整体人文关怀在护士共情疲劳与工作投入间的中介效应
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Mediating effect of perceived holistic humanistic care between nurses′ compassion fatigue and work engagement
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    摘要:

    目的 探讨感知整体人文关怀在护士共情疲劳与工作投入之间的中介效应,为改善护士共情疲劳、提高工作投入提供参考。方法 采用便利抽样法,于2024年4月1-30日选取全国12所三甲医院的240名临床护士为调查对象,采用一般资料调查表、职业生活质量量表、整体人文关怀感知量表、工作投入量表进行调查。采用Spearman相关性分析检验感知整体人文关怀、共情疲劳和工作投入之间的相关性,采用AMOS29.0软件建立结构方程模型并进行中介效应验证。结果 有效调查225名护士,其工作投入总分为68.00(46.00,89.00)分,共情疲劳总分为59.00(42.50,79.00)分,感知整体人文关怀总分为81.00(44.00,118.00)分;共情疲劳与工作投入、感知整体人文关怀呈负相关,感知整体人文关怀与工作投入呈正相关(均P<0.05);感知整体人文关怀在共情疲劳与工作投入间存在部分中介效应,中介效应占总效应的23.196%。结论 三甲医院临床护士的工作投入处于中度水平,共情疲劳处于中度水平,感知整体人文关怀处于低度水平。共情疲劳可通过感知整体人文关怀的中介作用对护士工作投入产生影响,提示医疗机构可通过改善护士共情疲劳,并借助感知整体人文关怀的中介作用,从而达到提高护士工作投入的目的。

    Abstract:

    Objective To explore the mediating effect of perceived holistic humanistic care between compassion fatigue and work engagement of nurses,and to provide reference for alleviating nurses′ compassion fatigue and enhancing nurses′ work engagement. Methods Using the convenience sampling method,a total of 240 clinical nurses from 12 tertiary Grade A hospitals in China were selected as the survey objects from April 1st to 30th, 2024. A survey was conducted using a general information questionnaire, the Professional Quality of Life Scale5(ProQOL5),the Holistic Human Caring Perception Scale and the Utrecht Work Engagement Scale(UWES). Spearman correlation analysis was used to test the correlation between perceived holistic humanistic care、compassion fatigue and work engagement. AMOS 29.0 software was used to establish a structural equation model and verify the mediating effect. Results Effectively surveyed 225 nurses,the total score of UWES was 68.00(46.00,89.00) points,the total score of compassion fatigue was 59.00(42.50,79.00)points,the total score of Holistic Human Caring Perception Scale was 81.00(44.00,118.00)points. Compassion fatigue was negatively correlated with work engagement and perceived holistic humanistic care, perceived holistic humanistic care was positively correlated with work engagement(all P<0.05). Perceived holistic humanistic care played a partial mediating role between compassion fatigue and work engagement,with the mediating effect accounting for 23.196% of the total effect. Conclusions The work engagement of clinical nurses from tertiary Grade A hospitals is in the medium level,compassion fatigue is in the medium level,perceived holistic humanistic care is in the low level. Compassion fatigue can affect work engagement through the mediating effect of perceived holistic humanistic care, indicating that medical institutions can improve nurses′ work engagement by alleviating compassion fatigue and utilizing the mediating effect of perceived holistic humanistic care.

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牟玉秀,田丹丹,王亚培,马盼盼.感知整体人文关怀在护士共情疲劳与工作投入间的中介效应[J].护理学杂志,2025,(12):79-83

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  • 收稿日期:2025-01-06
  • 最后修改日期:2025-03-11
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  • 在线发布日期: 2025-07-18