老年友善护理门诊的创建与实施
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女,硕士,主管护师,副主任

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湖北省重点实验室开放项目-护理专项项目(2022KFH009)


Establishment and implementation of age-friendly nursing outpatient of public hospitals
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    摘要:

    目的 探索老年友善护理门诊的创建与实践效果,提升老年人就医体验。方法 构建老年友善门诊护理管理小组,围绕老年友善护理管理、护理服务、友善环境实施老年友善护理门诊创建活动,改善适老化环境及设施,制订服务规范、管理制度、服务流程。结果 老年友善护理门诊开展后,门诊老年人服务增长7.27%;开展前后伤口造口护理、PICC置管维护、腹膜透析护理门诊服务量比较,差异有统计学意义(均P<0.05);门诊老年患者总体就医满意度为95.00%。结论 老年友善护理门诊的创建与实施符合老年人就医需求,有效提升门诊护理服务品质。

    Abstract:

    Objective To explore the establishment and practical effect of friendly nursing clinic for elderly, and improve the elderly′s medical experience. Methods Establish a nursing management team for elderly-friendly clinics, implement the activities of establishing elderly-friendly nursing clinics around elderly-friendly nursing management, nursing service and friendly environment, improve the aging-suitable environment and facilities, and formulate service norms, management systems and service processes. Results After the introduction of the geriatric friendly care clinic, outpatient elderly services increased by 7.27%; there was a statistically significant difference in the amount of extended care services compared before and after the introduction of the wound stoma care, PICC placement maintenance and peritoneal dialysis care clinics (P<0.05 for all), and the overall outpatient elderly patient satisfaction with their visit was 95.00%. Conclusion The establishment and implementation of geriatric friendly nursing clinic can meet the needs of the elderly and effectively improve the quality of outpatient nursing service.

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杨海红,朱开梅,戴莉,席珊,倪虹,张莲萍.老年友善护理门诊的创建与实施[J].护理学杂志,2023,38(10):61-64

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  • 收稿日期:2022-12-28
  • 最后修改日期:2023-03-27
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  • 在线发布日期: 2023-12-29