心理安全感与主动性行为在差错管理氛围与患者安全胜任力间的中介作用
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女,硕士,主管护师

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Mediating effects of psychological security and proactive behavior on the relationship between error management climate and patient safety competency
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    目的 探究心理安全感与主动性行为在差错管理氛围与患者安全胜任力间的中介作用,为针对性管理提供参考。 方法 采用便利抽样方法选取782名临床护士为研究对象。使用一般资料调查表、差错管理氛围量表、心理安全感量表、主动性行为绩效测评量表、患者安全胜任力护理人员自评量表进行调查。 结果 护士感知的差错管理氛围、心理安全感、主动性行为及患者安全胜任力得分分别为(70.28±11.93)分、(61.21±13.44)分、(37.60±7.33)分、(121.31±19.51)分。不同职称、学历和工作科室的护士,其患者安全胜任力得分差异有统计学意义(均P<0.05)。心理安全感与主动性行为是差错管理氛围与患者安全胜任力间的中介变量,链式中介效应占总的间接效应的26.14%。 结论 差错管理氛围可直接影响护士的患者安全胜任力,并通过心理安全感及主动性行为的链式中介作用间接影响患者安全胜任力。管理者应营造积极的差错管理氛围,在患者安全管理中给予护士更多心理安全感,激发主动性行为,不断提升护士的患者安全胜任力水平。

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    Objective To explore the mediating role of psychological security and proactive behavior on the relationship between error management climate and patient safety competency. Methods A total of 782 nurses were selected using convenience sampling,and surveyed using a general information questionnaire, the Error Management Climate Scale (EMC), Psychological Security Questionnaire (PSQ), Proactive Behavior Performance Measures Scale (PBPMS) and Patient Safety Competency Self-rating Scale of Nurses (PSCSSN). Results The average EMC, PSQ, PBPMS and PSCSSN scores were (70.28±11.93),(61.21±13.44), (37.60±7.33) and (121.31±19.51) respectively. There were significant differences in patient safety competency scores among nurses with different professional titles, educational backgrouds and working departments (all P<0.05). Psychological security and proactive behavior were the mediating variables between error management climate and patient safety competency. The chain mediating effect accounted for 26.14% of the total indirect effect. Conclusion Error management climate can directly affect nurses′ patient safety competency and have an indirect effect on patient safety competency through psychological security and proactive behavior. Managers should create a positive atmosphere for error management, give nurses more psychological security in patient safety management, stimulate proactive behavior, and constantly improve nurses′ competence level of patient safety.

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邰春玲,陈冬,李新雨,滕妍.心理安全感与主动性行为在差错管理氛围与患者安全胜任力间的中介作用[J].护理学杂志,2023,38(6):72-75+79

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  • 收稿日期:2022-09-10
  • 最后修改日期:2022-11-13
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  • 在线发布日期: 2023-12-29