基于养老服务管理者及老年人视角的社区嵌入式养老服务的SWOT分析
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女,硕士,讲师

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天津市教委科研计划项目(人文社科)(2020SK174)


SWOT analysis of community-embedded elderly care service based on perspective of elderly care service managers and the elderly
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    摘要:

    目的 分析社区嵌入式养老服务优劣势、机遇及威胁,为社区嵌入式养老服务持续健康发展提供参考。 方法 采用目的抽样法及滚雪球抽样法抽取天津市6名社区嵌入式养老服务管理者及6名接受服务的老年人,对其进行半结构式深入访谈,使用内容分析法分析资料,基于SWOT模型从优势、劣势、机会、威胁4个维度对社区嵌入式养老服务进行分析评价。 结果 社区嵌入式养老优势包括提供服务多元、满足情感需求、统筹整合优质资源、开放式养老;劣势为场地资源受限、盈利困难;机遇有服务需求量大、政府有力支持、信息技术发展日益成熟;威胁包括功能定位模糊、护理员短缺、老年人缺乏自主消费观念。 结论 在积极推进“互联网+社区养老”的背景下,天津市社区嵌入式养老因其服务多元,形式灵活,兼具地缘优势,具有良好的社会反响。未来,需在运营中进一步加强政府引导及监督,细化功能定位、稳定护理员队伍,以切实满足社区老年人多元化养老服务需求。

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    Objective To analyze the advantages, disadvantages, opportunities and threats of community-embedded elderly care services, so as to provide reference for the sustainable and healthy development of community-embedded elderly care services. Methods The purposive sampling method and snowball sampling method were used to conduct semi-structured in-depth interviews with six community-embedded elderly care service managers and six elderly people receiving services in Tianjin, and the data were analyzed by content analysis method, and the community-embedded elderly care service was analyzed and evaluated from four dimensions based on SWOT model:advantages, disadvantages, opportunities and threats. Results The advantages of community embedded elderly care include providing diversified services, satisfying emotional needs, coordinating and integrating high-quality resources, and opening the elderly care; the disadvantages are limited site resources and difficulty in making profits; opportunities include large demand for services, strong government support, and the increasingly mature development of information technology; threats include ambiguity in functional orientation, shortage of caregivers, and a lack of self-consumption among the elderly. Conclusion With the background of actively promoting the "Internet plus community pension", Tianjin community-embedded pension received a good social response due to its diverse services, flexible forms, and geographical advantages.In the future, it is necessary to further strengthen the government′s guidance and supervision in the operation, refine the functional positioning, and stabilize the team of nursing staff, so as to effectively meet the diversified elderly care service needs of the elderly in the community.

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王思远,杨睿博,穆琳,张美萍,李鹏,刘笑梅.基于养老服务管理者及老年人视角的社区嵌入式养老服务的SWOT分析[J].护理学杂志,2023,28(1):88-92

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  • 收稿日期:2022-08-13
  • 最后修改日期:2022-09-30
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  • 在线发布日期: 2023-12-29