Objective To construct the theoretical framework of maternal nursing service satisfaction and provide reference for improving the quality of obstetric nursing service and maternal satisfaction. Methods The semi-structured in-depth interviews were conducted with 35 puerpera who were about to be discharged from the hospital, and relevant data on cognition, feelings and needs of puerperae on nursing services were collected, and grounded theory method was used to extract themes. Results The themes was influencing factors of maternal nursing service satisfaction. Six categories were extracted, including two core elements of safety and caring, two key elements of continuity and timeliness, and two basic elements of reliability and accessibility.Then the theoretical framework of maternity nursing service satisfaction was constructed based on these findings. Conclusion The construction of the maternal nursing service satisfaction framework can guide nursing staff to formulate individualized nursing service plans and take targeted and practical intervention strategies according to the nursing demands of puerpera, thus meeting the needs of puerpera′s nursing services and improve their satisfaction with the nursing services.