护士工作场所暴力归因偏差影响因素的质性研究
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女,硕士在读,护士

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国家自然科学基金资助项目(71874117)


Qualitative study on contributing factors of nurses′ attribution bias of workplace violence
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    摘要:

    目的 了解护士工作场所暴力归因偏差的影响因素,为纠正护士归因偏差、降低护士工作场所暴力发生率提供依据。方法 采用描述性现象学研究法,基于三维归因理论对10组共30名护士进行配对式半结构访谈,采用Colaizzi七步分析法对访谈资料进行分析。结果 提炼出3个主题,包括内部因素(工作年限、教育背景、性格特征、暴力遭受史)、外部因素(科室、班次、社会支持)和心理因素(心理弹性、职业倦怠、同理心)。结论 护士工作场所暴力归因偏差受内部、外部和心理因素的影响,管理者应优化护士职业环境和科室氛围,定期开展经验交流会和相关培训,给予护士正性支持;护士也应在此基础上积极学习和积累经验,逐步提升心理素质,合理进行暴力归因。

    Abstract:

    Objective To understand the contributing factors of nurses′ attribution bias of workplace violence (WPV), and to provide basis for correcting nurses′ attribution bias and reducing the incidence of WPV. Methods Descriptive phenomenological method was used to conduct paired semi-structured interviews with 30 nurses in 10 groups based on three-dimensional attribution theory, and the interview data were analyzed by Colaizzi′ s seven-step analytical method. Results Three themes were extracted, including internal factors (working years, educational backgrounds, personality characteristics, and history of violence exposure), external factors (working departments, shifts, and social support) and psychological factors (psychological resilience, job burnout, and empathy). Conclusion Nurses′ attribution bias of WPV is affected by internal,external, and psychological factors. Managers should optimize professional environment and department atmosphere, carry out regular experience sharing meetings and trainings, and provide positive support to nurses. On this basis, nurses should actively learn and accumulate experience, and gradually improve their psychological quality, so as to help them rationalize attributions of violence.

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张颖,王海芳,蔡建政,赵晓晴,伍思思,秦子煜.护士工作场所暴力归因偏差影响因素的质性研究[J].护理学杂志,2022,27(22):13-17

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  • 收稿日期:2022-07-13
  • 最后修改日期:2022-08-22
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  • 在线发布日期: 2023-08-29