护士第二受害者支持现状及与医院患者安全文化的关系研究
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女,硕士在读,主管护师

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Support status among nurses as second victims and its relationship with hospital patient safety culture
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    摘要:

    目的 探索护士第二受害者支持现状及与医院患者安全文化的关系,为实施第二受害者干预提供参考。方法 采用方便抽样 法选取我国中西部3省6所三级甲等综合医院经历患者安全事件的执业护士2897人,采用医院患者安全文化调查问卷、第二受 害者经验及支持量表进行调查。结果 第二受害者支持总分为30.91±6.75,各维度得分由高至低分别为机构支持2.57±0.68、 同事支持2.41±0.62、非工作相关支持2.29±0.92、上级支持2.25±0.71;第二受害者支持总分及各维度得分与患者安全文化 认知总分及各维度得分呈负相关(均P< 0.01)。结论 护士作为患者安全事件的第二受害者得到的支持水平较低,并且与其对医院患者安全文化的认知有一定关系。医 院管理者应重视科室团队合作建设,鼓励不良事件上报,逐步构建基于同事-上级-机构的多层次、正式的组织支持体系,促进安 全文化建设。

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    Objective To explore the relationship between support for nurses as second victims and hospital patient safety culture, and to provide reference for the second victim intervention. Methods Totally 2 897 nurses who had experienced patient safety incidents from 6 general grade three hospitals in 3 provinces of central and west China were selected using convenience sampling, then they were investigated using Hospital Survey on Patient Safety Culture (HSOPSC) and the Second Victim Experience and Support Tool (SVEST). Results The total score of SVEST for second victims was 30.91±6.75,the dimension score in descending order was institutional support (2.57±0.68), colleague support (2.41±0.62), non-work-related support (2.29±0.92), supervisor support (2.25±0.71). The total score and each dimension score of SVEST were negatively correlated with the total score and each dimension score of HSOPSC(P<0.01 for all). Teamwork within units and frequency of events reported were important influencing factors of second victim support(P<0.01 for both). Conclusion The support among nurses as second victims of patient safety incidents is low, and it has something to do with their cognition of hospital patient safety culture. Hospital managers should pay attention to building the teamwork within units, encouraging adverse events reporting, and establishing multiple layers and formal organizational and supportive system based on colleague-superior-organization.

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陈贵儒,孙慧敏,黄蓉蓉,丁晓敏,李洁莉,潘世华.护士第二受害者支持现状及与医院患者安全文化的关系研究[J].护理学杂志,2020,35(2):4-8

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  • 收稿日期:2019-08-15
  • 最后修改日期:2019-10-26
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  • 在线发布日期: 2022-08-29